General Policies
We provide prompt, free, no obligation estimates.
At Sunlight, Water and Us, we dont force you into a written contract, like many companies do. All we ask is that you pay for the services that we have provided on-time and you notify us immediately if you ever want or need your services changed.
Please keep in mind, that all of our services depend on the weather conditions outside. We appreciate our clients understanding and patience when inclement weather interferes with our normal scheduling.
Billing Policies
Please Note: Our invoices will show all services provided and all payments received starting from our fiscal year (March 1st) through the invoice date. All payments are due upon receipt of the invoice.
For our Lawn Care Treatment/Application Customers: We will leave or mail you an invoice after each visit for a lawn care treatment/application. On this invoice will be a list of the dates that your lawn was treated, along with any other services we have provided, as well as any payments we have received. For most Lawn Care Treatments and Applications, the statement will show as “Lawn Care Visit” along with the current year, next to the date of the service.
For our Mowing Services Customers: We will leave or mail you an invoice each month (every 4 weeks). On this invoice, there will be a list of the dates your lawn was mowed, along with any other services provided, as well as any payments we have received from you. Because many lawns are mowed weekly, please be sure to identifiy the invoice dates stated on the top of the invoice. For most Mowing Services, the billing statement will show “Mowing”, along with the current year, next to the date of the service.
Returned/Bounced Checks: There is a $35.00 fee for any checks that cannot be cashed.
Late Fees: There may be a $30.00 late fee added to any overdue accounts.
If you have any questions regarding our general or billing policies, please feel free to contact us.