General Policies
We provide prompt, free, no-obligation estimates for all of our services.
At Sunlight, Water and Us, we do not require a contract. We believe in earning your business through quality service and customer satisfaction.
Services automatically continue from season to season for your convenience. If you wish to modify or discontinue service, contact us before your next application. Customers are responsible for payment of services that have already been completed.
Please keep in mind, all of our services depend on the weather conditions. We appreciate our clients’ understanding and patience when inclement weather interferes with our normal scheduling.
Billing Policies
Invoices & Payments: Invoices will reflect all services performed and payments received from the beginning of our fiscal year. (March 1st) through the invoice date. Payment is due upon receipt.
Lawn Care Treatment/Application Customers: An invoice will be left at your property unless you request otherwise. Invoices will include the service date and a summary of the work performed. We can mail/email the paperwork upon request.
Returned/Bounced Checks: There is a $35.00 fee will be charged for any returned or non-sufficient funds (NSF) checks.
Late Payments: There may be a $30.00 late fee may be applied to overdue accounts.
Questions? If you have any questions regarding our billing policies or services, please feel free to contact us. We are always happy to assist.